User Management

Every organization that is part of the Multisite Platform has been provided a user account for each Host and Remote Site, as well as one administrative account for management purposes. The following page describes user permissions and cue management. 

Users can be managed by the administrative account in the Users tab of Multisite Controller.

Types of User Permissions

Admin

The Admin account is used for managing the Multisite platform, as well as any users on the account. Admin accounts have the ability to…

  • Change other users passwords, as well as their own.
  • Start and stop the encoder.
  • View and change the encoder profile and event profiles.
  • Change the duration for how long events are kept.
  • Add and delete cues.
  • Access the emergency contacts list.
  • Add, edit, and delete emergency contacts.
  • Access events through Multisite Player.

Encoder-Control

The encoder control permission is for users who need the ability to start/stop the encoder and view streams, but should not be able to change settings or manage other users. Encoder Control accounts have the ability to….

  • Change their own password.
  • Start and stop the encoder.
  • View and change the encoder profile and event profiles.
  • Add and delete cues.
  • Access events through Multisite Player.

Standard-User

If none of the above options are checked, the user will by default become a standard user. Standard User accounts have the ability to…

  • Change their own password.
  • Access events through Multisite Player.
  • Add cues.

Modifying User Permissions

  1. Login to Multisite Controller with an admin account.
  2. Navigate to the Sites & Users tab in the left menu bar.
  3. Scroll to the desired user account and click Edit.
  4. Select the desired roles for the specified user account then click save changes.

Cue Management

Administrators have the ability to delegate which users are allowed to set shared cues. This is useful when you have multiple sites setting similar cues and only want one shared set between all campuses. Users who are not allowed to share cues can still create local cues that only they can see.

To disable cue sharing:

  1. Go to Event Profiles.
  2. User Access.
  3. Edit.
  4. Change Can Share Cues to either Yes or No.

Learn how cue management is implemented in Multisite Decoder here…

Previous Page

Decoding

Next Page

Best Practices