Director of Operations

Living As One
Westminster, CO or Dallas, TX

Job Description:

Living As One broadcasts thousands of churches and organizations content around the world, and is seeking an experienced director of operations to lead our quickly scaling team. As an ideal candidate, you have a passion for the organizations in which we serve, and the ability to motivate and hold accountable leaders of each department, and keep us all moving in the same direction. As the Operations Director, you will be the glue between the different departments and the one focused on ensuring every department is accomplishing their goals/KPIs towards our common mission.

You’ll work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and growth at Living As One.

Objectives of this Role:

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
  • Set strategic goals for operational efficiency and increased productivity
  • Work with managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, automating and managing solutions for improvement when necessary


Daily and Monthly Responsibilities:

  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
  • Manage and hold accountable team leads of Support, Hardware, IT, and Success
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
  • Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
  • Own, automate, and personally project manage the success of cross-departmental processes

Skills and Qualifications:

  • 5+ years senior leadership role in SaaS based companies
  • Superior knowledge of multiple operational functions and principles, including finance, process automation, customer service, production, and employee management
  • Proven ability to plan and manage operational process for maximum efficiency and productivity
  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
  • Strong working knowledge of automation tools, softwares like Zapier and AutomationAnywhere
  • Strong ability to motivate and cultivate a fun, hardworking, and KPI based team

Preferred Qualifications:

  • Experience with budget and business plan development
  • Superior negotiation skills in both internal and external settings
  • Masterful organizational, communication, and leadership skills, demonstrated by previous professional success
  • Strong working knowledge of data analysis and performance metrics using business management software


Lack of confidence can sometimes hold us back from going for a job. But here’s a secret: there’s no such thing as a “perfect” candidate. Living As One is a place where we encourage personal ownership. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

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