Legacy Multisite Player Setup

 Multisite Player has been discontinued. The end-of-life support date is December 31st, 2019. 

Windows Setup

Living As One has configured your decoder with a custom Windows installation to ensure it is production-ready (performance optimized, distractive settings and power saving options disabled). Before you use the unit you must accept the Windows license agreement and create a local user account.

Follow the Windows setup process, selecting the options below to get going quickly:

  1. On the “Get going fast” settings screen, select “Use Express settings.” The settings on the custom image overrides the defaults in the background.
  2. On the “Who owns this PC” screen, select “I own it.”
  3. On the “Make it yours” screen, select “Skip this step.”
  4. Create an account for the PC with an optional password that can be shared with your playback operators. For example, name the account “Production.”
  5. When you see the User Account Control popup window asking if the Registry Editor can make changes to the PC, select “Yes.”

Installing Multisite Player

The Multisite Player application is acquired from the Windows Store with a Microsoft Account. Microsoft accounts are free and do not require a credit card to be associated with the account; you can have a single Microsoft Account for all of your organization’s remote Multisite Player installations. If you need to create a Microsoft Account for your organization, follow the instructions at http://go.microsoft.com/fwlink/p/?LinkID=238657. Remember, you do not need to enter Payment and billing information, and you should choose a password that can be shared with your playback operators should they need it.

  1. Search for “Multisite Player” in the Windows Store (there is a shortcut directly to the application on the desktop).
  2. On the Multisite Player application page , click “Free.”
  3. Sign-in to the Store with your Microsoft Account. IMPORTANT: When asked to “Sign in to this device using your Microsoft account” select “Sign in to just this app instead,” otherwise your user account will be converted from a local account to a Microsoft account.
  4. Click “Free” again to begin the installation.
  5. Once the application has installed, click “Open.”
  6. Pin the Multisite Player application to the taskbar by right-clicking the taskbar icon and selecting “Pin to taskbar.”
  7. Maximize the Multisite Player application for best user experience.

Updating Multisite Player

Upon launching, Multisite Player will automatically check for updates. If prompted that an update is available, it is recommended to install the update before continuing. Note: Always consult your technical staff before updating or making any changes to production equipment. 

Upon launching, Multisite Player will automatically check for updates. If prompted that an update is available, it is recommended to install the update before continuing. Note: Always consult your technical staff before updating or making any changes to production equipment. 

Configuring Display Outputs

The Multisite Player application requires the computer’s video output to be setup in “Extend” mode so that the application can Project full-screen video to a TV, projector, or switcher. Use the following steps to setup your Playback unit as needed.

  1. To toggle between output modes press Win+P (Windows key and ‘p’ key at the same time).
  2. Select “Extend” mode.

Important Note: All video cables should be connected to the dedicated graphics card, do not connect any video cables to the video outputs of the motherboard. Ensure all cables are connected and external devices are powered on before starting the Playback computer.

Configure NVIDIA Surround

The Multisite Player application on 1st generation decoders leverages Nvidia Surround to split a video encoded by a Multisite E2000 series encoder between the two outputs. Follow the steps below to configure Nvidia Surround for dual-video playback.

1. Right click the desktop and select display settings.

2. Click identify and take note of the numbers and screen positions.

3. Confirm at least 3 video outputs (displays) are connected to the computer, with the two outputs that are going to be split set at matching resolutions (for example, both at 1920 x 1080p).

4. Ensure the monitor used by the volunteer/technician is set as the main display. Close this window when finished.

5. Right-click the NVIDIA icon in the taskbar notification area and select NVIDIA Control Panel. You can also press the start button and type Nvidia.

6. Within 3D Settings, select “Configure Surround, PhysX.”

7. Within Surround configuration, check the box to “Span displays with Surround,” and click Configure.

8. Select 1 x 2 under Topology, then put a check next to the desired projection monitors/screens (the two side screens for example), and click Enable Surround.
Note: If the monitors became reversed after setting surround, you can drag and drop them into the proper position using the numbered green boxes in the Nvidia surround panel. Pictured to the right  >
9. After enabling surround, the main monitor may become disabled. To fix this, press the Windows Key + p, then the use the Arrow Keys to select extend mode, followed by the Enter Key.

10. If you cannot find the Multisite Player application on your screen, press Windows Key + Shift + Arrow until it is displayed.

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